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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.


All electric utilities across North America have an annual tree management program designed to ensure electricity is delivered safely and reliably to customers.

Our expert forest technicians identify necessary work areas throughout the province and use a combination of clearing methods to safely prevent trees from growing too close to power lines.

  • tips

    If a tree or power pole catches fire, call 911! The operator will notify your local fire department and NB Power. Never attempt to put out a fire near a power line.