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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.




It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly. Our Commercial and Industrial energy efficiency programs, as well as our New Home Energy Savings Program are open for new registrations. The remainder of our programs remain suspended until further notice due to the in-home nature of this work.



People, Nature, Economy: How NB Power studies the impacts of the future of Mactaquac

April 22 2016, 09:43 AM

NB Power studies impacts of Mactaquac

We have a big decision to make about the future of the Mactaquac Generating Station. The station is nearing the end of its life, and NB Power is considering what to do next. Whatever is decided will have a big impact on the environment and the people who live and work near the station. That’s why NB Power is working with experts and the public to find out what those impacts might be, and how to lessen them. NB Power will recommend a path forward in 2016.

NB Power has committed to two reports that will help determine the impacts each option for Mactaquac can have on people, the environment and the economy. One is the Social Impact Comparative Review, which studies the social consequences – intended and unintended, positive and negative – of planned developments. The other, the Comparative Environmental Review, examines how each of the potential future options for Mactaquac might affect people, the economy and the environment. It also looks into how each impact could be minimized in such a way to make each option environmentally acceptable. NB Power will use these two reports and several ongoing studies to guide its decision regarding the preferred option for Mactaquac. 

The Social Impact Comparative Review (SICR) 

The SICR has already 15 key issues of concern, five of them relate directly to construction, while the remaining ten might be a consequence of drawing done the headpond. While the SICR mostly looks at communities around the headpond, it also studies the effect each option could have on tourism and recreation. 

The SICR analyzes impacts that include changes to:

  •          People’s way of life,
  •          their culture,
  •          their community,
  •          their interaction with their environment,
  •          their health and well-being,
  •          their personal and property rights, and
  •          their aspirations for their community. 

The Comparative Environmental Review (CER)

The CER is the first process of its kind ever undertaken in New Brunswick. It is a unique undertaking led by NB Power in consultation with an external committee of experts. It is a voluntary process, not a legal requirement. It is a transparent and robust way of gathering information.

The CER examines 13 aspects of the environment that have scientific, social, cultural, economic, historical, archeological, or aesthetic value to society. This list (which you can find on page 8 here) was created with help from stakeholders and the public. 

These key issues of concern would be required to be assessed under a formal environmental impact assessment (EIA) of the preferred option, once it has been selected. The EIA is a legal requirement for certain development projects, due to their potential environmental, social and socio-economic repercussions. In most cases, the EIA process is the first and only opportunity to study the impacts of a large project. 

Send your feedback to the Mactaquac Project team

Anyone can contribute to the final reports on impacts on New Brunswickers, the environment and the economy. NB Power is welcoming comments from the public to make sure all potential issues are uncovered before a decision is made. You can submit comments on either report before May 31, 2016.

What do you think? What impacts are the most important aspect of the Mactaquac Project for you, social, environmental or economical? Tell us about it in the comments below. 

The Smith home : a net zero, net metered house in Sackville, NB

April 14 2016, 12:36 PM

The Smith home

Blaine and Heather Smith had a vision when they searched for the perfect spot to build their home near Sackville, NB, back in 1988. The vision was of a sun-filled home with a very small energy footprint. To realize this dream, they chose a house plan with many east and south facing windows to passively heat the home. They installed high levels of insulation throughout and made it air-tight by carefully considering all the construction details to make sure the home would have very low air leakage rates.  

Fast forward to 2012 when the Smiths decided to take this vision one step further and turned their home “net zero.” First Heather and Blaine installed:

  • an air source heat pump;
  • a solar hot water system;
  • a drain water heat recovery system
  • added R-40 insulation in the ceiling

 The cherry on top – of the home, in this case- was the array of solar panels set up on the roof to offset their electricity consumption.  

Thanks to the careful attention to detail and energy efficiency in the construction of the home, the Smiths’ pre-upgrade EnerGuide rating was not bad at 78, but the upgrades resulted in an impressive post-upgrade assessment rating of 90. Orienting their home for sun-filled rooms back in 1988 also paid off -- that decision made their home ‘solar ready.’ It was well positioned to add solar panels and generate energy onsite.

After installing 24 Solar World SW235 Mono V2.0 panels, combining for a total of 5.6 kilowatts capacity, the home now produces as much energy as it uses from the solar panels (on a yearly basis.) This makes it a net zero home. In addition to being net zero, the home is net metered with NB Power for the times when the panels don’t produce enough energy to meet current demand. Credits accumulate for the homeowners when a surplus of power is generated and put back on the grid.

The Smiths were smart to take a whole home approach and to carry out energy efficient upgrades first. It lowered their baseline energy use, making it easier for their solar panel system to meet their energy demands in the run of an average day. By choosing to net-meter with NB Power, they could size the solar system to meet their average daily usage, rather than on a peak energy use day.

For the Smiths, that’s the great benefit to being “grid tied” --their solar panel system is sized for average usage, rather than their peak.

 “We like knowing that 100 per cent of the excess power we produce is used within our neighbourhood,” the Smiths said. ”Aside from the money saved, it is satisfying to do what you can as an individual towards the reduction of greenhouse gas emissions

“Our experience with the net metering program has raised our awareness of our energy consumption and the potential to generate electricity through the seasons,” said Blaine and Heather Smith. “NB Power and our installer (Fundy Solar) led us through the process.” 

“We all use energy daily,” said Heather. “Getting started with meeting your own energy needs is exciting and empowering.”

Want to learn more about the Smith home? Read the Case Study which details their journey and decisions in making their home net zero here.

Would you consider generating wind or solar power at your home and net metering?  Tell us about it below.

First Nations field monitor Austin Paul reports from the Saint John River

April 8 2016, 14:22 PM

First Nations field monitor Austin Paul reports from the Saint John River

Austin Paul is an anthropology student at the University of New Brunswick and works with NB Power on the Mactaquac Project. In this guest blog post, Austin will describe more of the activities he was involved in as the First Nations Liaison Field Monitor from writing summary reports for NB Power and First Nations communities to tagging fish with the Canadian Rivers Institute.


During the summer of 2015, I spent most of my days outdoors and worked closely with the Canadian Rivers Institute who conducts various studies in and along the river, this included tagging fish for active and passive fish monitoring.

For active monitoring, the Canadian Rivers Institute scientists place hydrophones in the water that detect tagged fish, which are identified with a unique identification number. For passive monitoring, the scientists have also placed electronic receivers throughout the Saint John River that record where tagged fish pass by. All this collected data will be analyzed and included in NB Power’s Comparative Environmental Review.

To tag a fish, the caught fish is sedated in a solution of fresh water, clove oil and ethanol. Once it is unresponsive to touch, we measure and weigh it. We would also collect scale samples and fin clips for genetic studies. Through a small sterilized surgery, tags are inserted in its stomach cavity and below the dorsal fin. The fish is then placed back into a recovery tank with fresh water before being released back into the river. 

The Wolastoq (Saint John) River is exceedingly important to the First Nations communities.  The river was a natural highway linking many communities throughout the province.  The Wolastoq is greatly respected and thought of as the blood of mother earth. It nourishes the soil and provides sustenance to the people who inhabit the river valley. We are intimately linked to the river.   


For thousands of years, the First Nations people have used the river as a means of travel and established communities along its banks.  Many traces of these communities remain present on the landscape in the form of archaeological sites.  Nearly every river junction and island is host to archaeological sites both large and small.  Many of the artifacts that erode out of the river banks show evidence of excellent craftsmanship and are often made from material that is non-local, demonstrating a vast interaction sphere.  People acquired tool stone from as far north as Ramah Bay Labrador and as far south as the Ohio River Valley. 

These archaeological sites are sacred to the Wolastoqiyik people. When studied, the sites provide a glimpse into the distant past that allows us to form a clearer picture of the ancient way of life and cultural changes over time.  The evidence seems to demonstrate that First Nations communities were highly adaptable to the ever changing environment and enjoyed a rich culture.


The information attained through archaeological record is invaluable.  First Nations communities were decimated by diseases brought from Europe, of which the Native population had little immunity.  A great deal of the oral history that had been passed down from generation to generation was lost as many of the elders perished.  It is now through the study of archaeological sites that we are able to gain an appreciation of the remote past.

NB Power’s First Nation engagement commitments are based on inclusion, responsiveness and respect.

As a first Nations Liaison Field Monitor, it is also my responsibility to identify potential First Nations concerns in terms of land use, resource sites and archeological sites. I created a communications plan with the local First Nations to ensure that the information collected is available to those who are interested in it and supported the Mactaquac Project team at the various open house sessions that have been hosted in towns and First Nation communities. 

These sessions were designed to provide further opportunities for community members to voice their concerns and ideas regarding the Mactaquac Project. 

Save money this April with Smart Habits Rebates

April 1 2016, 11:15 AM

Save money this April with Smart Habits Rebates

Using energy-efficient products is an easy way to use less energy in your home, which helps you save money on your power bill. Starting April 1, we’re helping you save even more on these products with our Smart Habits in-store rebates.

You can save between $4- 10$ on water-efficient showerheads, LED bulbs, LED light fixtures and our newest item, smart strip power bars for the month of April. Not sure what store carries these items? Check out our list of participating retailers here.

Take control over your devices

Do you know about phantom power? It’s the energy used by devices in your home like computers and entertainment systems when they’re idling in standby mode.

The amount of energy these devices are using can account for up to 10% of your annual electricity consumption.  You can start fighting phantom power by taking advantage of the $10 rebate on smart strip power bars. By using these power bars in your home to turn off these standby devices when not in use, you could save up to $25 a year on your power bill.

Smart strip power bars may look like traditional power bars, but their smart design sets them apart. If a device is idle and plugged in, the smart strip power bar will turn off that outlet. Learn more about how smart strip power bars work.

Brighten up your home

There are lots of advantages to choosing LED bulbs or fixtures as part of our in-store rebates this month. Not only will they last 25 times longer than incandescent light bulbs, but they’ll last approximately 2-5 times longer than compact fluorescent (CFL) bulbs- so you won’t be replacing them very often. You’ll also use up to 75% less energy with LED bulbs than with regular incandescent bulbs.

With our rebate on LED light fixtures, you can now benefit from additional in-store savings of $10 on select flush mount and down light fixtures with a minimum expected life of 25,000 hours.

Before you head out to the store, make sure you know what to look for in a bulb so you get the right LED for your needs.

Are you going to take advantage of our Smart Habits rebates this April? Is there a product you’d like to see join our rebate offerings? Tell us about it in the comments below.

Mactaquac and the New Brunswick power grid

March 22 2016, 14:47 PM

Mactaquac and the New Brunswick power grid

We have a big decision to make about the future of the Mactaquac Generating Station. The station is nearing the end of its life, and NB Power is considering what to do next. Whatever is decided will have a big impact on the environment and the people who live and work near the station. That’s why NB Power is working with experts and the public to find out what those impacts might be, and how to lessen them. NB Power will recommend a path forward in 2016. In this week’s blog post, we’ll take you through how Mactaquac fits into New Brunswick’s energy mix and why this decision is so important.

Why was Mactaquac built in the first place?

Mactaquac was built between 1965 and 1968. At the time, the Mactaquac Generating Station was the largest single engineering project in the history of New Brunswick. The project promised more energy on the grid, more jobs through increased productivity of businesses and more outdoor recreational area around the newly created headpond. When it was built, the station was expected to last 100 years.

How important is Mactaquac for the New Brunswick grid?

The Mactaquac Generating Station can produce approximately 670 megawatts of electricity for New Brunswick homes and businesses, which is about 12 % of all the electricity NB Power provides annually. For NB Power, Mactaquac is more than a generating station. It delivers essential services that support a safe, reliable and diverse power grid. In the unlikely event of all stations going offline, Mactaquac’s generators can deliver enough power to kick-start the grid. The headpond also acts as a reserve in case NB Power needs extra load to meet peak demands. NB Power’s 7 hydro stations that over the course of a year generate renewable energy that equates to about 25 % of what is consumed in New Brunswick.


Why did NB Power choose these three options as they are?

The station’s anticipated end of service life is around 2030. NB Power is looking at 3 options: repower, retaining the headpond (no power) and river restoration. These options were chosen for consideration because they are considered technically achievable, and they provide a long-term solution to problems facing the current station. While the options are being studied, NB Power continues to investigate whether new strategies can be adopted to prolong the station’s life and at what cost.

Why don’t you just repower?

As a public utility, NB Power understands that any course of action regarding Mactaquac had far-reaching consequences for all New Brunswickers. There are cost, environmental, social, and engineering impacts to be considered. This is why NB Power is consulting with the public and experts on the choices ahead.