Residential Energy Usage Alerts
Did you receive an Energy Usage Alert?
Higher usage will cause higher bills, but usage is something that you can control. Energy use is measured in kWh (kilowatt hours) and makes up the largest portion of your bill. There may be other charges on your bill; for example, rental fees or a distribution charge, and these costs are the same each month. It’s the kWh that you can manage.
You may be able to make a few changes in the remaining days of your billing cycle to minimize your energy use for the month. See below for five suggestions on where to focus.
Question 1 of 5 Household activity
Have there been any recent updates in your home activity? This could include anything from having more people in your home, embracing the joy of a new baby, giving your space a makeover, or even opting for a cozy switch in your heating system.
Question 2 of 5 Temperature
Have temperatures been colder or warmer than usual? During cold winter months it takes more energy to heat your home, and in the summer, the hot weather can cause your air conditioner to work harder.
Question 3 of 5 Heating system
Has your heating system been properly maintained?
Question 4 of 5 Heating system
Are you only heating areas that you use?
Question 5 of 5 Hot water
Do you keep track of your hot water consumption?
Check out SaveEnergyNB.ca for more efficiency hints and tips.
Still wondering why you received a usage alert?
Fill out this form and one of our Customer Care Advisors will contact you to discuss your energy consumption.
Log into your online NB Power account for detailed information about your energy usage. You can toggle between hourly and daily use to get a sense of when you’re using the most electricity.