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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
 
Find out how we’re supporting our customers, and see which services remain suspended.

 

Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Hot Water

From showers to doing dishes and laundry, the convenience of hot water is undeniable and hot water use can account for 20% of an average 3-4 person family's annual energy bill. Here are some Smart Habits to help you use your hot water more efficiently:

Kitchen Tips
No-cost
  • Soak and rinse pots and dishes in cold water instead of hot.
  • Use only enough hot water to do your dishes - don't fill the sink if you don't have to.
  • Do not pre-rinse dishes when using a dishwasher.
  • Wash only full loads in the dishwasher and skip the dry cycle by selecting the eco-settings.
  • Never let hot water run while you do other things like cleaning counters, sinks, etc.
  • Do not defrost food under warm, running water.
Bathroom Tips
No-cost
  • Take short showers, 10 minutes or less, whenever possible.
  • Showers tend to use less hot water than baths.
  • Never let hot water run while you clean the bathroom.
  • Turn off your hot water while shaving and use only for rinsing.
  • Avoid using hot water to prevent condensation on your toilet during summer months.
  • Use a minute timer to help limit shower time.
Easy, Low Cost
  • Install low flow shower heads and faucet aerators. A water-efficient showerhead uses about 50% less water and saves an average of $25/yr.
Laundry Tips
No-cost
  • Wash only full loads of clothes.
  • Use cold water as much as possible.
Plumbing Tips
Easy, Low Cost
  • Fix leaking hot water pipes and faucets as soon as possible.
  • Insulate hot water copper piping near your water heater, but be sure not to insulate the relief valve at the top of the tank.
  • Install low flow shower heads and faucet aerators. A water-efficient showerhead uses about 50% less water and saves an average of $25/yr.
  • Consider renting a well-insulated NB Power hot water heater.
Investment
  • Consider a toilet with an insulated tank when planning to buy a new one. This will help prevent condensation. Also, look for water saving low flush models.

Hot water – 20% of your energy use