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COVID-19 Update: When delivering all energy efficiency programs, your health and safety is our priority. Learn more.

Keeping New Brunswickers safe

keeping you safe

We recognize the important role we play in providing safe and reliable service for your homes, businesses and communities.

We have implemented several measures to ensure the safety of our workforce so we can focus on keeping you connected. This includes new safety protocols, daily health screening and enhanced cleaning.

It’s equally important for us to do our part to keep all New Brunswickers healthy and safe. That’s why you’ll see our employees wearing face masks and other protective equipment when they’re out in the community. Please keep your distance – for our safety and yours!

We are also limiting public access to our facilities to limit the spread of COVID-19. If you need our help, please reach out through one of our contactless options.


Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used.

We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.